The Problems We Face ..... Daily !!!!
As IT personnels we are suppose to help our co workers in their day to day computer related problems. It becomes tedious sometimes. But most of the time it is actually fun!.
Customer: Hi, this is Ceiling. I can't get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, nothing happens, it must be really stuck.
Helpdesk: That doesn't sound good; I'll make a note
Customer: No ... wait a minute... I hadn't inserted it yet...it's still on my desk... sorry.
Helpdesk: Click on the 'my computer' icon on to the left of the screen.
Customer: Is that your left or my left?
Helpdesk: Good day. How may I help you?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and.....
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates damn it!
Hi, good afternoon, this is Martha, I can't print.
Every time I try it says 'Can't find printer'.
I've even lifted the printer and placed it in front of the
monitor, but the computer still says it can't find it...
Customer: I have problems printing in red...
Helpdesk: Do you have a colour printer?
Customer: Aaaah....................thank you.
Helpdesk: What's on your monitor now ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
Helpdesk: And now hit F8.
Customer: It's not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing's happening.
Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Helpdesk: Did the keyboard come with you?
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah ... that one does work!
Helpdesk: Your password is the small letter a as in apple, a Capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
A customer couldn't get on the Internet: -
Helpdesk: Are you sure you used the right password?
Customer: Yes I'm sure. I watched my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
Helpdesk: What anti-virus program do you use?
Helpdesk: That's not an anti-virus program.
Customer: Oh, sorry ... Internet Explorer.
Customer: I have a huge problem.
A friend has placed screensaver on my computer, but every time I move the mouse, it disappears!
Helpdesk: Microsoft Tech Support, may I help you?
Old woman: Good afternoon! I have waited over 4 hours for you.
Can You please tell me how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don't understand your problem?
Old woman: I was working in Word and clicked the help button more than 4 hours ago.